Dickinson College Student Health Services
PATIENT'S RIGHTS AND RESPONSIBILITIES - Revised 9-08
As a patient at Dickinson College Student Health Services, you have the following:
· You have the right to quality health care.
· You have the right to be treated with respect, consideration, and dignity.
· You have the right to be treated in a manner that does not discriminate against any person because of age, ancestry, color, disability or handicap, national origin, race, religious creed, sex, or sexual orientation.
· You have the right to request a specific health care provider and to change providers if you so desire, and will be accommodated to the extent possible.
· You have the right to participate in decisions concerning your health care.
· You have the right to accurate information concerning diagnosis, treatment, and prognosis of an illness or health-related problem.
· You have the right to receive the necessary health education to understand and be informed of your plan of care, including an explanation of all procedures, medications, and treatments.
· You have the right to a second opinion or referral.
· You have the right to expect an appropriate referral to a specialist if your medical condition is outside the scope of practice and expertise of the Health Center staff.
· You have the right to privacy during medical care.
· You have the right to confidentiality of all communications with staff, confidentiality of the medical record, and the right to approve or refuse release of information to the fullest extent provided by law.
· You have the right to refuse treatment and recommendations for medical care to the extent permitted by law and to be informed of the medical consequences of this action.
· You have the right to refuse to participate in any research program.
· You have the right to accurate information regarding competence and capabilities of the Health Center staff.
· You have the right to file a grievance with either the Health Center Director, or the Dean of Students following the Center's grievance procedure.
Participating in sports is a privilege, not a right. As such, athletes sign a a release form entitled “Express Assumption of Risks and Release” from the Department of Physical Education and Athletics. The release authorizes “the Dickinson College Health Center & Athletic Department to exchange any and all pertinent medical information which may affect health and /or performance while participating in sports”. The Health Center professionals have the right and responsibility to exchange such information, when in their professional judgment, the student would place themselves or others in danger if they participated in practice or a sporting event.
· You have the responsibility to show courtesy and respect to Health Center staff and other patients.
· You have the responsibility to arrive as scheduled for appointments and to notify the Health Center in advance in case you have to cancel your appointment.
· You have the responsibility to provide full information about your illness or health problem to assure proper evaluation and treatment.
· You have the responsibility to ask sufficient questions to ensure understanding of your illness or problem, as well as your provider's recommendations for continuing care.
· You have the responsibility to either carry out treatment and education recommendations, or accept responsibility for the outcome.
· You have the responsibility to communicate with your health care provider if your condition does not follow the expected course.
· You have the responsibility to become informed, through available printed material, website information and/or discussion with Health Center staff, about the scope of basic services offered, access to services by calling for an appointment, and about cost, and payment options.
· You have the responsibility to make payment for services, when applicable
· You have the responsibility to maintain a healthy lifestyle.
· You have the right and the responsibility to bring forward suggestions or grievances about Student Health Services. This includes the right to receive a personal response.